We do not accept returns or exchanges due to the one-of-a-kind nature of our pieces.
However, if your item arrives damaged or there is an issue with your order, please contact us at hello@kornelijaart.com within 7 days of delivery and we’ll make it right.
When will I get my order?
All orders ship out every Friday. Place your order by 12 PM PT on Friday for same-day shipping.
Orders with tracked shipping typically arrive within 3–5 business days after shipment.
If you selected free shipping, your order will be sent via stamped postage mail and typically arrives within 1–2 weeks. Please note that stamped mail does not include tracking.
Do you sell internationally?
Yes, we ship worldwide.
International tracked shipping rates vary by location (typically around $20 USD), or are free on orders over $100 USD.
If you select free international postage shipping, your order will be sent via stamped mail without tracking. Delivery times vary by country but typically arrive within 1–4 weeks.
Free postage shipping is a great low-waste, affordable option for smaller orders if you don’t mind a little extra patience.
Are the patches safe to wash?
Yes. For long-lasting results, wash on cold and dry on low heat.
